The ultimate utility player: a utility player is one who can play several positions competently. That’s our John. Throw a ball in the air and John will catch it and do so with aplomb. John works many business projects for us from marketing research, data base development to building elaborate data dashboards for dozens of fire departments.
He is our ultimate problem solver. He is someone whose whole identity is about solving problems. One of those guys that, if you gave him a problem to fix you don’t need to ask a whole lot of questions about how he is going to do it. He will let nothing stand in his way. John is genuine and he has a unique, strong, and incredibly valuable way of supporting our operation. He is as humble a man as one can imagine- gifted with a warm heart.
When Judy takes charge of a project, it is evident from the outset that her expertise, coupled with her experience, will transform your manual. She’ll streamline the process to produce a completed, published document. Judy seamlessly moves from Zoom meeting to Zoom meeting each and every day, keeping track of each department’s progress, addressing questions, offering guidance, reviewing tasks and providing Chiefs with encouragement. Department manuals that have been years in the making are, for the first time, truly coming together.
Judy possesses the heart of a big mama, the discipline of a Marine, and the boundless enthusiasm of an Olympic contender. Crafting a manual is akin to assembling a jigsaw puzzle: it requires Judy to ensure that all the pieces fit together so that policies are clear, supportive of one another, and the whole manual is completed in a timely manner. Judy, in this role, is continually teaching and guiding Chiefs on best practices. She has found her calling, she is the heartbeat of our production team. We are gifted to have her on our team of senior managers.
Heather Vaughn has worked in an administrative, project management and customer service capacity for most of her career. Prior to joining StationSmarts, she worked with the Concord and Carlisle Fire Departments, where she gained a first-hand understanding of the fire service’s information management needs. Programming is in her DNA, so she was already thinking about ways to make the records management systems at her departments more streamlined when she was introduced to StationSmarts. She immediately understood the impact it would have on managing fire department operations.
Today, Heather enjoys helping new departments get up and running on the software, working with the fire chiefs to address concerns, making improvements to the software, developing support documentation, and providing first-tier customer support to our clients. When she isn’t working, Heather tries to keep up with her three-year-old daughter and enjoys playing board games and working jigsaw puzzles with her family.
Greg Pica created StationSmarts from the ground up to meet the specific information management needs of the fire industry. In his role as Product Developer, Greg enlists the latest database technologies and hardware expertise along with targeted feedback from fire industry professionals to continually enhance StationSmarts’ all-in-one records management system. Customer feedback is critical to this process. Greg believes ongoing relationships with fire chiefs are what fuel the functionality of the software. His goal is to provide fire personnel with access to mobile tools that can be used anywhere and anytime, back at the fire station or at a live event.
Prior to co-founding StationSmarts, Greg worked at RetroFit as an IT manager and software designer. Greg’s penchant for building things extends beyond the office, too. In his free time, he enjoys carpentry, particularly tackling outdoor projects like porches and zip lines.
Dave Rocco isn’t surprised to hear StationSmarts customers say, “This is the exact program I have been looking for!” Before their product launched, he and business partner, Greg Pica worked closely with a small group of Massachusetts fire chiefs, collecting their wishlist for an effective, easy-to-access records management system. Today, the StationSmarts team continues to consult with fire personnel to perfect the design and functionality of the software. Dave plays a critical role in that effort, establishing strong relationships with area departments and meeting in person with chiefs and staff members to demonstrate StationSmarts, train new users and answer questions.
Prior to founding StationSmarts, Dave consulted for Purvis, where he worked on the development of a fire station alerting system. During that time he became aware of the significant limitations of the standard records management software being used by fire departments, deciding to address these problems with StationSmarts. Dave also serves on the NFPA Technical Committee on Data Exchange for the Fire Service. The committee is responsible for establishing criteria for the exchange and use of data critical to decision making in all phases of fire service: administration, planning, prevention, preparedness, mitigation, response and recovery. In his free time, Dave enjoys photography, a talent he has integrated into his work with StationSmarts.