Judy Congdon
Content Development
When Judy takes charge of a project, it is evident from the outset that her expertise, coupled with her experience, will transform your manual. She’ll streamline the process to produce a completed, published document. Judy seamlessly moves from Zoom meeting to Zoom meeting each and every day, keeping track of each department’s progress, addressing questions, offering guidance, reviewing tasks and providing Chiefs with encouragement. Department manuals that have been years in the making are, for the first time, truly coming together.
Judy possesses the heart of a big mama, the discipline of a Marine, and the boundless enthusiasm of an Olympic contender. Crafting a manual is akin to assembling a jigsaw puzzle: it requires Judy to ensure that all the pieces fit together so that policies are clear, supportive of one another, and the whole manual is completed in a timely manner. Judy, in this role, is continually teaching and guiding Chiefs on best practices. She has found her calling, she is the heartbeat of our production team. We are gifted to have her on our team of senior managers.